Privacy Policy

1. Introduction

TRAVVCO ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (travvco.com) or use our corporate travel management services.

Please read this policy carefully. If you disagree with any terms in this Privacy Policy, please discontinue use of our site and services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Company information (company name, designation, size)
• Travel preferences and booking details
• Communications you send to us via contact forms or email
• Billing and payment information for services rendered
• Traveler details required for bookings (passport details, visa information)

2.2 Information Automatically Collected

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on our website
• Referring website URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process travel bookings, manage itineraries, and provide the services you request
• Communication: To respond to your inquiries, provide customer support, and send service updates
• Account Management: To create and manage your corporate travel account
• Improvement: To analyze usage patterns and improve our services and website
• Marketing: To send relevant offers and updates (with your consent, which you may withdraw at any time)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect and prevent fraud and unauthorized access

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Travel Service Providers: Airlines, hotels, car rental companies, and other travel vendors necessary to complete your bookings
• Technology Partners: Web3Forms (form submissions), analytics providers (Google Analytics, Microsoft Clarity)
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• With Your Consent: For any other purpose with your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. Note that disabling cookies may affect certain features of our website.

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Used to understand how visitors interact with our website (Google Analytics, Microsoft Clarity)
• Marketing Cookies: Used to deliver relevant advertisements (if applicable)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for accounting and compliance purposes. Marketing preferences are retained until you withdraw consent.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information for marketing purposes
• Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at director@travvco.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: